SAYSIMONS, LLC

Privacy Policy

Last updated: July 8, 2026

This Privacy Policy (“Privacy Policy”) sets out how SaySimons, LLC (referred to as “us”, “we”, “our”, or “SaySimons”) uses and protects any information that you (referred to as “Customer”, “you”, or “your”) provide when accessing, browsing, making a purchase on, registering, and/or using our website, https://www.saysimons.com/ (the “Website”) or download the SaySimons Mobile Application (the “App”, together with the Platform referred to as the “Platform”) on the Apple App Store or Google Play, where available (together the “App Store”).

SaySimons is committed to ensuring that your privacy is protected. You can be assured that any personal identifying information (“Personal Information” as defined below) you provide when using this Platform will only be used in accordance with this Privacy Policy. This Privacy Policy describes the type of information SaySimons may collect from you or that you may provide when using the Platform, as well as SaySimons’ practices for collecting, using, keeping, protecting, and/or disclosing any Personal Information. By accessing or using the Service, you acknowledge that you have read this Privacy Policy.

I. COLLECTION AND USE OF PERSONAL INFORMATION

Personal Information We Collect

When browsing, entering, engaging with, or otherwise accessing our Platform; contacting SaySimons; purchasing the Services; or conducting any other activity on the Platform as described in the Terms and Conditions (the “Terms”), you may be asked to enter or disclose various types of Personal Information, which may include, but is not limited to:

• Contact Information and Account Registration: name, email, postal address, telephone number, date of birth, business contact information, or any other similar information you may provide.
• Identification and Demographics: date of birth, gender identity, nationality, ethnicity, interests, lifestyle information, dating preferences, personal stories, photos, social media credentials, contacts or referrals you provide.
• Transactional: subscription tier and Apple/RevenueCat identifiers.
• Customer Content: photos, videos, and other information you may provide, such as profile photos and photos sent in chat
• Profile Content: Bio, prompt answers, interests, relationship goals, and lifestyle facts such as, smoking, drinking, drug-use relationship, having/wanting children, diet, religion, education, job.
• Communication: Message text and chat images; read receipts; the record of who liked, passed on, or matched with whom; date plans (free text plus the time/place two users arrange to meet)
• Research and Feedback: reviews and comments that you send through the Platform and social media platforms; by email, over the phone or by mail.
• Device Information and Identifiers: IP addresses, cookie IDs, browser types and language, operating systems, platform type, and device type, Push-notification tokens; hashed device fingerprints used for safety / ban-evasion
• Connection and Usage: usage of the Service, pages viewed, features used, search terms, session activity, crash reports, diagnostic information, and other technical usage data.
• Geolocation: Approximate location, including city and county. With your permission, we may temporarily collect your device's precise GPS location to support optional features, such as verified presence or travel. Precise location data is used only to determine your approximate location and is not retained. Only a coarsened approximate location and county are stored and are deleted on a rolling basis and upon account deletion.
• Social Media Information: SaySimons does not currently offer social media login, friend-list access, contact import, or social media plug-ins. If SaySimons later offers features that allow you to connect your account to a third-party platform or social media service, we may collect information from that service only as disclosed at the time of connection and based on your settings and permissions with that service.
• Additional Information: any additional information you provide us either directly through the Platform or through your participation, support request, interaction through SaySimons’ social media accounts, or any other communication.

How We Collect Personal Information

Generally, you are not under any statutory or contractual obligation to provide any Personal Information; however, certain Personal Information may be automatically collected in order to make a purchase on the Platform. We collect and process your Personal Information where necessary to provide the Service, where you have provided consent, where required by law, or where we have another lawful basis for processing.

SaySimons collects information from you when you browse, enter, or use this Platform; contact us; download a program; purchase our Services; fill out an online form; or otherwise enter any information on our Platform or social media platforms which may include Facebook, Instagram, Twitter, YouTube, Pinterest, TikTok, Google, or other third party applications (together the “Third Party Platforms”).

How We Use Personal Information

SaySimons may use such Personal Information in any of the following ways:

• To personalize your experience on the Platform.
• To maintain and improve the Platform in order to better serve you and provide a more seamless experience across all devices.
• To allow us to better service you in responding to service requests or other queries.
• To administer a contest, promotion, survey or other feature.
• To quickly process your transactions.
• To send periodic e-mails with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us. We use Resend as our Email Marketing Service Provider to manage and send emails to you. You can review Resend’s Privacy Policy at https://resend.com/legal/privacy-policy
• To investigate and help prevent security issues, abuse, or violations of law or the Terms.
• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about our Service users is among the assets transferred.
• Displaying content you generate, such as video, audio and comments on the Platform or on third Party Platforms.
• Compliance with laws, regulations, and ethical business conduct.
• We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

AI-Powered Features

The Service may offer optional AI-powered features, such as coaching or other personalized assistance. If you choose to use these features, the information you submit may be processed by our third-party AI service provider solely to provide the requested functionality, improve the quality of the feature, maintain security, and prevent misuse. Use of AI-powered features is entirely optional and is not required to use the core functionality of the Service.

Legal Bases for Processing Personal Information

Where required by applicable law, we process your Personal Information only where we have a valid legal basis to do so. Depending on the circumstances, these legal bases may include:

• Performance of a Contract: To provide and maintain the Service, create and manage your account, process transactions, and fulfill our obligations to you.
• Consent: Where you have provided your consent, including for certain marketing communications, cookies, or other processing activities that require consent.
• Legitimate Interests: To operate, improve, secure, and personalize the Service; prevent fraud and abuse; analyze usage; communicate with you; and otherwise pursue our legitimate business interests, provided those interests are not overridden by your rights and freedoms.
• Legal Obligations: To comply with applicable laws, regulations, legal processes, and governmental requests.
• Protection of Vital Interests: Where necessary to protect the safety or vital interests of you or another individual.

Consent

Where we rely on your consent to process your Personal Information, you may withdraw that consent at any time by contacting us or by using the applicable settings within the Service, such as your cookie preferences or marketing communication preferences. Withdrawal of consent will not affect the lawfulness of any processing carried out before your consent was withdrawn.

User Content and Public Profiles

The Service is designed to allow you to create a profile and share information with other users. Any information, photographs, videos, messages, or other content that you choose to include in your profile or otherwise make available through the Service ("User Content") may be visible to other users in accordance with your privacy settings.

Please exercise caution when sharing Personal Information through your profile, messages, or other interactive features of the Service. Information you voluntarily disclose to other users or make publicly available may be collected, copied, or used by others, and we cannot control how other users use or share such information.

You are responsible for the User Content you choose to submit through the Service. We encourage you to avoid posting sensitive information that you do not wish to share with others.

How We Protect Personal Information

SaySimons takes the security of your Personal Information very seriously. We implement a variety of security measures when you use the Platform; or otherwise enter or input your Personal Information. Your customer account is protected by password for your privacy and security. If you access your customer account via a third party, you may have additional or different sign-on protections. You must prevent unauthorized access to your Customer Account and Personal Information by selecting and protecting your password and/or other sign-on mechanisms appropriately. Your Personal Information is accessible only to a limited number of persons who have the authority to access it, including but not limited to, contractors or agents we may employ to perform tasks, fix bugs, and/or monitor the Platform on our behalf. Please note that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially reasonable means to protect your Personal Data, we cannot guarantee its absolute security.

Children’s Privacy

SaySimons does not want to, and does not knowingly, collect any data from individuals under the age of 18. If we learn that we have collected any such data without the supervision of a parent or legal guardian, we will take all reasonable measures to delete such information and will not use it for any purposes. If you become aware of any Personal Information that we have collected from a child under the age of 18 without the supervision of a parent or legal guardian, please contact us immediately.

Cookies and Similar Technologies

We and our service providers use cookies and similar technologies (such as cookies, local storage, web beacons, and embedded scripts) to operate, secure, and improve the Service, remember your preferences, and understand how the Service is used.

Cookies may be Session Cookies, which are deleted when you close your browser, or Persistent Cookies, which remain on your device until they expire or are deleted.

Where required by applicable law, we use non-essential cookies only with your consent. You may withdraw or modify your consent at any time through our cookie preference center (where available) or your browser settings. Disabling certain cookies may affect the functionality of the Service.

We use the following categories of cookies:

• Necessary Cookies: Required to operate the Service, authenticate users, maintain security, and enable core functionality.
• Preference Cookies: Remember your settings and preferences, such as login information, language, and cookie choices.
• Analytics and Performance Cookies: Help us understand how users interact with the Service, measure performance, improve functionality, and diagnose technical issues.

We do not use cookies or similar technologies for cross-site behavioral advertising or cross-app tracking.

Tracking and Advertising Practices

We do not use advertising software development kits (SDKs), advertising identifiers, cross-app tracking technologies, or technologies that track your activity across third-party websites or applications for advertising purposes. We do not engage in cross-context behavioral advertising.

Any pseudonymous identifiers shared with our service providers are used solely to operate, maintain, secure, and improve the Service, including subscription management, payment processing, analytics, error monitoring, and fraud prevention. They are not used for advertising or marketing purposes.

Accessing, Updating, and Deleting Your Personal Information

You may access, update, or delete your Personal Information at any time through your account settings or by contacting us.

You may also request that we delete the Personal Data we have collected about you. We will honor such requests where required by applicable law, subject to any legal or legitimate business reasons for retaining certain information, such as compliance with legal obligations, dispute resolution, fraud prevention, or enforcement of our agreements.

Please note that we may retain information related to individual sales transactions or purchases in order to complete said transactions and for record keeping purposes.

Retention of Personal Information

We retain your Personal Information only for as long as necessary to provide the Service, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention periods vary depending on the type of information and the reason it was collected. In general:

• Account information: Retained while your account is active and for up to 24 months after account closure. If you delete your account, your profile will no longer be visible to other users. Certain information may be retained for legal compliance, fraud prevention, dispute resolution, enforcement of our Terms, and to maintain limited pseudonymized moderation and audit records. For users whose accounts have been suspended or banned for violations of our Terms, we may also retain hashed identifiers for up to two (2) years to help detect and prevent ban evasion.
• Customer support records: Support communications and chat transcripts may be retained for up to 24 months after the matter is resolved.
• Usage data: Analytics, server logs, IP addresses, and similar technical information may be retained for up to 24 months, or longer where necessary for security, fraud prevention, or legal compliance.
• Marketing information: Retained until you unsubscribe or for up to 24 months after your last engagement, whichever occurs first.

We may retain Personal Information for longer where required by law, to establish, exercise, or defend legal claims, to comply with your request, or where data remains in secure backup systems pending routine deletion.

When Personal Information is no longer needed, we securely delete or anonymize it. Anonymized data that cannot reasonably identify you may be retained for research, analytics, and business purposes.

How We Share Personal Information

We may share your Personal Information in the following circumstances:

• With Service Providers: We may share your Personal Information with third-party service providers that help us operate, maintain, and improve the Service. These providers perform services such as cloud hosting, authentication, subscription management, payment processing, email delivery, security and fraud prevention, application monitoring, analytics, and identity verification. They receive only the Personal Information necessary to perform their services on our behalf and are contractually required to protect and process such information in accordance with applicable law and our instructions. Our service providers may include, among others, Supabase, Apple, RevenueCat, OpenAI (for optional AI-powered features), Amazon Web Services (AWS), Sentry, Resend, hCaptcha, and Stripe.
• With Business Partners: We may share your Personal Information with trusted business partners to provide products, services, promotions, or other offerings that may be of interest to you.
• Business Transfers: If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of our business or assets, your Personal Information may be transferred as part of that transaction.
• Legal Compliance: We may disclose your Personal Information where we believe it is necessary to comply with applicable law, legal process, court orders, governmental requests, or other legal obligations.
• Protection of Rights and Safety: We may disclose your Personal Information where necessary to protect the rights, property, or safety of SaySimons, our users, or others, including to enforce our Terms, investigate fraud, prevent security incidents, or respond to claims.
• Public Areas and Other Users: If you create a public profile, post content, or otherwise interact with public features of the Service, the information you choose to share may be visible to other users and may be publicly available.
• At Your Direction or With Your Consent: We may share your Personal Information with third parties when you request or authorize us to do so, or otherwise provide your consent.

We may also share aggregated or de-identified information that cannot reasonably be used to identify you for research, analytics, marketing, or other lawful business purposes.

Third Party Platforms and Services

Occasionally, at SaySimons’s discretion, we may include or offer third party advertisements or Services on the Platform. These third parties have separate and independent privacy policies. Therefore, we have no responsibility or liability for the content and activities of these third parties. Nonetheless, we seek to protect the integrity of the Platform and welcome any feedback about these other third party links.

II. INTERNATIONAL DATA TRANSFERS

SaySimons is headquartered in the United States; however, it may transfer your information to service providers and other third parties located outside of your country of residence, including in the United States. This may be necessary to provide our Services and for the purposes outlined in this Privacy Policy. Data privacy laws vary from country to country and may not be equivalent to, or as protective as, the laws in your home country. SaySimons takes steps to ensure that reasonable safeguards are in place with aim to ensure an appropriate level of protection for your Personal Information, in accordance with applicable law. Where required by law, we implement appropriate safeguards, including contractual safeguards and other legally recognized transfer mechanisms. By providing SaySimons with your Personal Information, you acknowledge any such transfer, storage or use.

Some Services can only be provided if we have your Personal Information, therefore deletion of your Personal Information may result in termination of such Services. SaySimons will take reasonable steps to verify your identity, including authenticating you through your email address. We may require further documentation such as a password and email address/customer ID before granting access to your information.

III. U.S. STATE PRIVACY RIGHTS

California Privacy Notice

This section applies solely to California residents and supplements the other provisions of this Privacy Policy. In the event of any conflict, this section controls with respect to California residents.

Your California Privacy Rights

Under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA/CPRA"), California residents have the right, subject to applicable exceptions, to:

• Know the categories and specific pieces of Personal Information we collect, use, disclose, and share;
• Request correction of inaccurate Personal Information;
• Request deletion of Personal Information we have collected;
• Obtain a portable copy of certain Personal Information;
• Opt out of the sale or sharing of Personal Information, where applicable;
• Limit the use and disclosure of Sensitive Personal Information, where required by law; and
• Not be discriminated against for exercising any of these rights.

To exercise your rights, please contact us using the contact information provided in the Contact Us section of this Privacy Policy. We may request additional information to verify your identity before processing your request.

Sale or Sharing of Personal Information

California law broadly defines "sale" and "sharing" of Personal Information and may include certain disclosures made through cookies, pixels, and similar tracking technologies used for analytics or targeted advertising.

Depending on how you interact with the Service, we may disclose the following categories of Personal Information for these purposes: identifiers, device information, online activity, approximate geolocation, and inferences derived from your use of the Service.

If you wish to opt out of the sale or sharing of your Personal Information, you may do so through our cookie preference center (where available) or by contacting us using the information provided in this Privacy Policy.

Sensitive Personal Information

Depending on how you use the Service we may collect certain categories of Sensitive Personal Information, such as information relating to your gender, sexual orientation, religion, drug/alcohol use, family planning intentions dating preferences, coarse location, or identity verification, solely as necessary to provide and improve the Service, personalize your experience, maintain account security, prevent fraud, and comply with applicable law.

We do not use or disclose Sensitive Personal Information for purposes other than those permitted by the CCPA/CPRA or otherwise required to provide the Service. Where required by applicable law, you may request that we limit the use and disclosure of your Sensitive Personal Information by contacting us using the information provided in the Contact Us section of this Privacy Policy.

California "Shine the Light" Rights

California residents with an established business relationship with us may request, once per calendar year and free of charge, information regarding certain disclosures of Personal Information to third parties for their direct marketing purposes. To submit a request, please contact us using the information provided in the Contact Us section.

California Minors

California residents under the age of 18 who are registered users of the Service may request removal of content they have publicly posted, subject to applicable law. To request removal, please contact us using the information provided below. Please note that removal may not be complete or comprehensive where the law permits or requires retention of the content.

Nevada Privacy Notice

Certain Nevada consumers may opt out of the sale of “Covered Information” for monetary consideration to a person for that person to license or sell such information. “Covered information” includes first and last name, address, email address, phone number, Social Security Number, or an identifier that allows a specific person to be contacted either physically or online. Nevada residents may request that we not sell certain covered information for monetary consideration, as defined under Nevada law. To submit such a request, please contact us using the information provided in the Contact Us section.

Additional U.S. State Privacy Rights

Residents of certain U.S. states may have additional rights regarding their Personal Information under applicable state privacy laws. These rights are available only to residents of states whose privacy laws apply to our collection and processing of Personal Information.

Depending on your state of residence and subject to applicable legal exceptions, you may have the right to:

• Confirm whether we process your Personal Information;
• Access the Personal Information we maintain about you;
• Correct inaccuracies in your Personal Information;
• Request deletion of your Personal Information;
• Obtain a portable copy of your Personal Information; and
• Opt out of the sale of Personal Information, targeted advertising, or certain profiling activities that produce legal or similarly significant effects, where applicable.

To exercise any available privacy rights, please contact us using the information provided in the Contact Us section of this Privacy Policy. We may request information necessary to verify your identity before processing your request.

We will respond to requests in accordance with applicable law and will not discriminate against you for exercising any rights available under applicable privacy laws.

IV. Changes to This Privacy Policy

We are constantly aiming to improve our Services, so we may need to change this Privacy Policy from time to time. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on our Platform. If we make any material changes to this Privacy Policy, we will notify you here that it has been updated so you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it to any third party.

V. Contact Us

If you have any questions regarding this Privacy Policy or if you want to verify, modify, receive, suspend, or delete your Personal Information stored, you can contact us directly by email: hello@saysimons.com